A business instant messaging app can bring a slew of benefits as a stand alone platform, streamlining and centralizing an organization’s communications. But the benefits and ROI increase exponentially when you integrate your business messaging app with your existing enterprise software platforms, such as an ERP system or CRM. SayHey Messenger® is one of the…
Countless enterprise messaging platforms fall short of delivering the maximum ROI due to poor user adoption rates and users who fail to use the app to its full potential. The solution? User training. It’s an essential but often-overlooked component of a successful business messaging app deployment. Some organizations are reluctant to invest the time and…
You know you need a messaging app for business but what features should you be looking for? It’s a common question that lacks a simple answer because much of a company’s needs in an enterprise messaging solution will vary according to industry and business niche. But there are a few general traits and features that…
You’ve invested thousands of dollars and you’ve spent many weeks collaborating with your Digital Transformation development team to deploy an innovative, user-friendly business messaging app. Now, it’s finally time to roll out this new technology. Cue the crickets. This is the point where many development projects fall flat, resulting in a poor ROI and a…
7T’s SayHey Messenger® business messaging platform has completed the much sought-after SOC 2 auditing process, bringing an added element of trustworthiness to the platform. But what is SOC 2 certification and how does it benefit you as a SayHey Messenger® user? What is SOC 2? And How Does it Differ from Other Types of…
The Securities and Exchange Commission (SEC) has issued $549 million in fines to banks that used texting apps such as WhatsApp, iMessage and Signal to communicate with clients A number of banking institutions were fined by the SEC, including Wells Fargo, the Bank of Montreal, BNP Paribas and Société Générale. SEC Deputy Director of Enforcement…
An instant messaging app can bring many benefits to a business. But many will overlook the advantages of external messaging capabilities. Others will acknowledge the advantages of being able to text people who don’t have their company’s enterprise messaging app. Bottom line: it is a struggle to find an app that actually works well for…
Consider this scenario. You’re a sales professional with a financial institution and you’ve spent weeks trying to close a big deal. Finally, you’re on the verge of making it happen when the client asks you to text them. You’re compelled to oblige. It doesn’t seem practical to ask your client to install the business-friendly and…
Inclusivity and diversity are two key areas of emphasis for companies in a variety of industries and business sectors. Human resources divisions for businesses both large and small are continually seeking new strategies for improving inclusivity and diversity within their organizations. One approach involves the use of machine learning technology to augment the capabilities of…
Nobody likes feeling as though there’s someone looking over their shoulder, reading their messages. But traditional message moderation techniques leave app users feeling as though their privacy has been violated. But there is a solution and it comes in the form of machine learning-powered keyword alerts. The Expectation of Privacy in Messaging Apps When we…
