The right business messaging app can enhance communications in a way that drives productivity and improves efficiency. It’s advantages such as these that deliver a sizable ROI for companies that opt to invest in a business-friendly instant messaging platform. But there’s another side to this coin: companies that fail to see positive results as a…
Business communications have changed dramatically in recent years, with the past few decades bringing a complete revolution in the way that we connect with colleagues, clients, customers and others in the business world. We’ve gone from phone calls, written letters and fax to email, SMS texts, instant messaging apps and video calls. Most would agree…
The Health Insurance Portability and Accountability Act of 1996 — better known as HIPAA — has been a transformative force within the healthcare sector since it was enacted. It should be no surprise because fines can reach sums of $50,000 per violation or up to $1.5 million per year, while penalties can even include jail…
You’ve spent many months researching your company’s communication needs, looking into regulatory compliance requirements and searching out the best business business messaging app and desktop platform developer in the region. After an intensive development process, rigorous training sessions and a nerve-wracking rollout, you finally have your new enterprise messaging platform deployed. But there’s one big…
An increasing number of companies are turning to instant messaging for business communication and it’s a shift that has been advantageous for the most part. But a number of companies in highly-regulated industries such as finance and banking, investment, insurance and healthcare — amongst others — have a very important consideration to keep in mind…
An increasing number of companies are turning to messaging in place of the more traditional business communication methods such as emails, phone calls and even in-person discussions. SMS messages and instant messaging apps are two technologies that have seen a dramatic rise in popularity among companies both large and small, spanning all industries and business…
When it comes to instant messaging for business, the issue of privacy can be a very slippery slope. While employees generally ought not to expect a true degree of privacy concerning their work texts — these are business-related discussions, after all — there is still a distinct unease surrounding the idea of others reading their…
Risk management covers a really broad scope of the business landscape and many company leaders simply overlook a number of areas that can pose a serious threat to an organization. If you just wondered, “Could my business text messaging platform be putting the company at risk?” then you’re asking the right questions. Business instant messaging…
A total of 11 banking institutions have been fined by regulators to the tune of nearly $2 billion dollars after they used instant messaging apps such as iMessage and WhatsApp for business communications. It’s alleged that the financial institutions allowed and, in some cases, even encouraged the use of consumer-grade messaging apps, resulting in scores…
Companies either have an official IM platform and messaging strategy or their employees will pick one for them! Business instant messaging apps have gained tremendous popularity in recent years, with an increasing number of companies opting to use text messaging mobile apps as an alternative to email, phone calls and other methods of communication. In…
