Last Updated: February 13, 2023
1 What we collect and how we collect it
Generally, you may browse the SayHey website (“Site”) without providing any Personal Information. For Users, certain information such as email address, first name and surname, username and password, and possibly information related to the User’s job (such as title) and phone numbers may be required to allow a User to interact with the Application or to set up the service. As a function of the Application, Users may submit information to us to use the Application.
The SayHey service may also collect non-personally identifiable information. In order for your administrator to track analytics on users of the Service, the admin may turn on analytics to capture logs, metrics and other device and technical data to understand how its users use the service. This may include information such as your web request, Internet Protocol address, device identifiers, device information (such as OS type or browser type) and settings, pages viewed, crash data, and other similar technical data. We may use third party tools and analytical services to gather and analyze this information.
The Site and Application are not intended for children under 16 years of age. No one under age 16 may provide any information to us through the Application or the Site. We do not knowingly collect Personal Information from children under 16. If you are under 16, do not access, use, or provide any information on the Site or on or through any of its features. If we learn we have collected or received Personal Information from a child under 16 without parental consent, we will delete that information.
- How we use information
We may also disclose your Personal Information as required by law such as to comply with a subpoena or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We may use the Personal Information collected to contact you about the website, notify you about changes to the Website or the Services, evaluate services we could (or do) offer you, monitor or improve the Services, customize the content you see on the website, or send you promotional material.
As a key feature of using the Site and Application is interacting with others, User information may be available to other users. In addition, the content provided to the Application by Users is out of 7T’s control. Admin settings may control the level of access or the method by which users may be contacted by other users. Users, and other Customer representatives and personnel may be able to access, modify, or restrict access to information. Your employer may, for example, be able to use features of the Application to access or modify your profile details, or to export logs of User activity. Customer is responsible for what Customer’s Users or other third party products do with Customer Data and any Personal Information contained in Customer Data.
- Third Party Applications
If and to the extent the Customer Administrator permits third party applications, 7T may send or receive data to support the functionality with such third party applications. Such third party may share information about customer’s interaction with SayHey and the third party’s application. When the customer or User provides consent via their device or integration, contact information provided by Users may be sent to the SayHey Application. Customer and Users are not obligated to provide content or Personal Information to SayHey, but not doing so may prevent SayHey from providing the Application services, such as setting up User accounts.
- Legal Bases for Processing
7T ey relies on its legitimate interests in (a) providing, maintaining, updating and protecting its Site, Application and business, (b) providing the most useful services as possible to support customer’s productivity including communicating with and responding to customer requests, and (c) preventing security issues as its legal bases for processing customer and Personal Information in accordance with the Terms. We may use contact information for managing the parties’ obligations, such as billing and account management.
- Opting Out of Communications
If you would like to stop receiving email communications from SayHey, you may disable this functionality in the service. The communications you receive from SayHey are based on settings in your service. Please contact your SayHey administrator if you need assistance in disabling these communications.
SayHey takes data security seriously and works to protect data you provide from loss, misuse, and unauthorized access or disclosure. Do not share your password or give another user access to your account. Please report any security issues or suspected security issues to your SayHey administrator or firstname.lastname@example.org. Given the nature of communications and information processing technology, no company can guarantee that information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and we don’t control or endorse what is on third-party sites.
- Updates to this Policy
- Data Retention
SayHey may store archived copes of the data following the end of a subscription term for the requisite time to support its legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.
- Global Practices
Due to the global nature of the economy and the SayHey Application, SayHey may transfer your Personal Data to countries other than the one in which you live, including transfers to the United States, where we are based. SayHey will comply with the requirements of the applicable laws in the respective jurisdiction in line with its obligations relating to such transfer as set forth in the Terms.
- Data Controller and Processor
In general, the customer that entered an Order Form with SayHey is the controller of all the data entered into the SayHey Service. In general, SayHey is the processor of such data and the controller of the other information.
- California Privacy Rights
For California residents, under California law, specifically the California Consumer Privacy Act or “CCPA,” as amended by the California Privacy Rights Act or “CPRA,” we must spell out the categories of personal information that collect and for what business purposes, much like detailed above. We collect the following categories of personal information from individual Users, the Customer, and third-party providers for our business purposes:
- Contact information;
- Professional or employment-related information;
- Audio and visual and text data submitted to the Service (to the submitted by Users, but not requested or required by SayHey).
We share this information as described above. SayHey does not sell (as such term is defined in the CCPA or otherwise) the personal information we collect and will not sell it without providing a right to opt out, as required by law. Where we work with third parties, so do not allow them to independently collect personal information from our Service, and any access to information we provided is limited to the specific and limited purpose for which we use such provider.
The CCPA provides California consumers the right to request more details about the categories or specific pieces of personal information we collect (including how we use, disclose, or may sell this information), to delete their personal information, to opt out of any “sales”, to know about and opt out of sharing of personal information for delivering advertisements on third-party websites, and to not be discriminated against for exercising these rights.
To exercise rights under CCPA, California consumers may send a request to us at email@example.com. To the extent we have any such personal information, we will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf. Authorized agents must submit proof of authorization.
- Contacting SayHey
Street Address: Seven Tablets, Inc. dba 7T o 7T.co, 16803 Dallas Parkway, Suite 300, Addison, TX 75001
Email address: firstname.lastname@example.org
Where a user has the right to request access to personal information, as well as to seek to update, delete, or correct this information, you can do this using the settings and tools provided in your User account. If you cannot access the information using the settings and tools, contact the Customer Administrator who controls your SayHey instance for assistance.
The SayHey Messenger Application uses third parties to directly and indirectly support the delivery of the SayHey Services. The provider of SayHey, 7T, maintains this list of subprocessors that may process personal data on its behalf. Personal data may be shared with subprocessors but only to the extent necessary to provide our Services or to support our internal processes. This list provides information about these subprocessors. 7T reviews the data protection and security practices of all subprocessors and requires each to confirm it will uphold its obligations in this regard.
To support evolution of SayHey messenger, these subprocessors may change over time. The data transfer mechanisms for each subprocessor will be reviewed prior to engaging new subprocessors. To be notified of updates to this subprocessor list, please use this link to add a subscription to your RSS feed reader. Otherwise, please check back here regularly.
Upon notice of a new SayHey subprocessor, a customer may object to SayHey’s use of such subprocessor by sending an email to email@example.com within five (5) business days from the date such new subprocessor is posted or notification of a new subprocessor is provided.
Where possible, SayHey will use reasonable efforts to make available to the customer a change in the provision of the Service to avoid processing of personal data by the objected-to new subprocessor without unreasonably burdening the Customer provided the objection is reasonable. If SayHey is unable to accommodate a change within a reasonable period of time (at least thirty days), the Customer may terminate the applicable Order Form(s) with respect only to those Service(s) which cannot be provided by SayHey without the use of the objected-to new subprocessor by providing 30 days prior written notice to SayHey.
|Entity Name||Purpose of Processing||Location|
(Atlassian PTY Ltd)
|Used for project management and tracking SayHey tickets||United States|
(Atlassian PTY Ltd)
|Project knowledge center for sharing and storing documents||United States|
|Google LLC||Google Drive used for collaboration and storage of documents
Google Playstore Deployment and
distribution of Google Playstore Android mobile app.
|Amazon Web Services Used for cloud hosting SayHey services||United States|
|Mailgun||Mail service used for sending emails within SayHey for each SayHey client.||United States|
|GoDaddy||Domain name hosting service for configuring Customer SayHey domains||United States|
|Zendesk, Inc.||Third-party service provider of customer support tools||United States|
|AdobeSign||Electronic signature||United States|
Seven Tablets, Inc. currently does not share information with affiliates, but it does use the DBA names 7T and 7T.co.