7T’s messaging platform SayHey Messenger® is featured in a new Baseline article titled, “4 Reasons Organizations Should Rethink Their Internal Communications Strategy.” which explores the advantages of reimagining a company’s messaging channels in a post-COVID business world. Today’s distributed workforce has unique needs, especially when it comes to companies in the financial space, insurance, health care and other highly-regulated industries. For these businesses, messaging and communications are complicated by regulatory compliance demands and that’s where SayHey Messenger® enters the equation.
Baseline author Howie Jones writes, “Rather than trying to retrofit conventional messaging platforms with compliance-worthy security features, these organizations are much better off adopting an instant messaging platform that has been developed specifically for regulated industries. The best example for this would be SayHey Messenger®, which prioritizes data sovereignty, allowing businesses to own their data in order to properly document and track correspondence made within the platform. Their platform is also different from industry giants like Slack or Teams. It allows admins to control the platform’s branding to reflect their image,”
Check out this Baseline article to learn more about business communications and how SayHey Messenger® offers a regulatory-compliant messaging solution.
Instant Messaging: One of the Most Effective Business Communication Tools
Instant messaging is critical for success in today’s highly-competitive corporate landscape. In fact, research has revealed that instant messaging is among the most effective business communication tools out there. But you can’t simply install any random messaging app. You need an app that’s designed for business use. Consumer-grade messaging apps can actually bring more harm than good, especially in highly-regulated industries such as the financial sector.
You could find yourself in hot water if you use an off-the-shelf messaging app to communicate with customers or clients. Nearly a dozen major banks were fined a combined sum totaling nearly $2 billion dollars after employees communicated with clients using apps such a WhatsApp, iMessage and Signal. The use of these apps created a situation whereby the financial institutions failed to comply with record keeping laws. This ultimately prompted the Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC) to issue $1.8 billion in precedent-setting fines.
Enter: SayHey Messenger®. It’s a business instant messaging platform with the tools your company needs to remain compliant and productive. Whether you value auditing and reporting tools, admin and moderation capabilities, or full ownership and control of messaging data, SayHey Messenger® delivers. A messaging mobile app for business communications, this platform integrates into your existing enterprise software ecosystem. Alternatively, you can deploy SayHey Messenger® as a stand-alone mobile app and web portal as part of a SaaS offering.
Developed by 7T, SayHey Messenger® was created to patch the holes that exist within a company’s messaging ecosystem, with features that include:
- Data sovereignty for control and ownership of all messaging data;
- Fully compliant instant messaging for regulated businesses;
- Seamlessly integrates into existing company software platforms;
- Admin portal for moderation, auditing, and inclusivity;
- SayHey Spaces for company-wide broadcasts and team collaborations;
- Engaging, intuitive user interface for incredible adoption rates;
- Send compliant SMS messages to external users with full data retention; and
- Custom UI with your logo, colors and branding elements for a style that’s all yours.
SayHey Messenger® offers a SayHey Messenger® Business deployment with a mobile app platform (for iOS and Android) and web app portal. There’s also the SayHey Messenger® Enterprise deployment, which entails storing all messaging data in the client’s private cloud environment and the platform is fully integrated within the client’s existing software platforms, including mobile applications. This allows users to access their instant messages without leaving the screen, leading to greater productivity, higher user adoption rates and better efficiency.
Consider using SayHey Messenger® as your business messaging platform. And the best part? We can deploy this business messaging solution in a matter of days. Contact us today to learn more.